porchhousedecor is taking a short break
Reviews
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Hazel on Nov 23, 2018
5 out of 5 starsWorth the wait. A great (and wise) addition to the bathroom. Thanks!
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MIpat on Oct 24, 2018
5 out of 5 starsExcellent service and product arrived as promised. Great quality craftsmanship.
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Jessica on Aug 15, 2018
5 out of 5 starsExactly as pictured and got it to me just in time for my friend's wedding!
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ginadubbs76 on Apr 23, 2018
3 out of 5 starsNo hanger attached so had to go buy hangers to put on wall. Figured the items would at least be boxed, they were just wrapped. Glad they weren't damaged, but thats a lot of money for very little packaging. Overall, they are ok and work in the space ibintended them for.
porchhousedecor responded on Apr 23, 2018
This item does not come with hardware as per the listing explains, however each tile does have a predrilled hole and only a nail is required for hanging. This order was wrapped with shipping paper between each tile and then placed in a paper bag tied with decorative ribbon, then placed in a plastic professional shipping bag. This item is solid wood, if it had been breakable I would of used bubble wrap,foam peanuts and an air pillow with a box but seeing how it was not I chose the best cost efficient method for the customer.
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designermoms on Mar 16, 2017
1 out of 5 starsUnderstood family concerns delayed. I was very disappointed to order 18 of these and there is no hole on the back of any of these for easier hanging. I had read past reviews state the same thing, and then I understood it was something that was done now on the new orders, and the comments changed in a positive way. 18 tiles and no guided holes and received picture hanging attachments in a baggie that are way oversized to use on these...and they included nails! So I'm supposed to put two nails in the back of each tile perfectly hammered in for a total of 36 nails hammered by me! For the price this is crazy and very misleading. Warning to buyers.....no pre-filled holes...do it all yourself with oversized hardware included. No thank you. Now my husband has to drill the back of each to do it correctly.
porchhousedecor responded on Mar 17, 2017
My mother had passed away and it caused delays in production and shipping. I was always in contact with this buyer and responded with a timeline of when her product would be finished and shipped. The buyer then replied that I had to have the order shipped out the next day or they would open a case against me. Not wanting to disappoint my customer and making them wait any longer I sent her hardware for the tiles instead of drilling holes. The hardware included is the correct size needed to hang each tile. Easy to use nails are part of the hardware and will hammer in with little effort. NOTE TO FUTURE BUYERS: all scrabble tiles HAVE drilled holes
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Dana on Jan 3, 2017
5 out of 5 starsOrdered the tiles as a Christmas gift for my wife. We couldn't be happier! Thank you for being flexible with our custom order. We will be printing some pictures of our favorite hikes and camping spots to fill in some frames surrounding our letters! Thanks again!
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Jaime on Dec 22, 2016
4 out of 5 starsThe hangers look great on my mantle! I'm giving one less star because it too a REALLY long time to reach me. And they aren't quite heavy enough to hold a fully stuffed stocking. But they are really cute.
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Frequently asked questions
When will my order arrive?
Approx. 1-2 weeks processing time. With an additional 3-7 days shipping time. Allow up to 3 weeks for your item to arrive.
*DELAYS are inevitable during the Holidays. I can not guarantee delivery dates.
What payment methods do you accept?
Payment methods: PAYPAL, VISA, Mastercard, American Express, DISCOVER card and Etsy Gift Cards are accepted
Do you offer discounts or combined shipping?
Yes!
I offer combined shipping on multiple orders.
From time to time I will have sales and discounted items in the shop for multiple purchases as well as Seasonal Promo codes. check back often and take a peek thru the shop to see and take advantage of the latest promos.
Custom and personalized orders
Yes, we offer custom orders! Please, contact us before you purchase an item!
*Please note that, due to their nature, all custom orders are final.*
Returns and Exchanges
Sorry, I do not accept returns.
Please let me know ASAP if you are not happy or if there is a problem with your order! I will strive to make sure you are satisfied with your purchase.
Refunds and exchanges will be dealt with on a case by case basis.
*I do not refund shipping cost if you would like a refund on the
item*
*Return postage cost is not refundable/reimbursed.
*Porchhousedecor cannot be responsible for stolen items.
*Please note that, due to their nature, all custom orders are final.*
I need this Tomorrow! Can you rush my order?
I do not offer rush Processing/Shipping at this time. All orders are processed in the order they come in.